Complex High Care Disability Services PTY LTD is a disability support services provider based in Kelmscott, Western Australia. The company that was established with the sole aim of offering support that always puts participants first. At Complex High Care Disability Services PTY LTD we provide a range of disability services. In doing so we aim to make a difference in the lives of those living with a disability. The goal is to make each of our participants’ lives easier, fairer, and more involved.
Our Values
“To be at the forefront of delivering outstanding, tailored support that enables individuals with complex disabilities to lead enriching and autonomous lives, promoting inclusion, dignity, and respect throughout their entire care experience.”
Mission Statement
“Our mission is to deliver compassionate, high-quality care tailored to the unique needs of individuals with complex disabilities. We are committed to enhancing their quality of life through innovative services, comprehensive support, and a client-centered approach that promotes independence and well-being.”
To provide high-quality and effective disability services, where every person we care for matters.
Top Features
✓ Providing a family friendly Environment
✓ Continuously improving our services ✓ Working as a TEAM
Value Statement
“Our principles focus on our employees, participants, and their families or caregivers.”
We empower our clients to make informed choices about their care, promoting independence and self-advocacy.
Our Services
Community Services
Our community services are designed to support individuals with disabilities in achieving greater independence and participating fully in community life. These services include assistance with daily living, skill development, social and recreational activities, and support coordination. We work closely with participants to tailor services to their unique needs and goals, helping them build confidence, connect with others, and live more fulfilling lives.
Allied Health Services
Our Allied health services encompass a range of healthcare practices provided by professionals such as physiotherapists, occupational therapists, speech pathologists, and psychologists. These services focus on preventing, diagnosing, and treating various conditions to improve an individual’s physical, mental, and social well-being. Allied health professionals play a critical role in supporting people to recover from injury, manage chronic conditions, and enhance their quality of life by offering specialized care tailored to their unique needs.
SIL Operations and Respite
Our Supported Independent Living (SIL) operations focus on providing 24/7 care and support to individuals with disabilities in a shared or individual living arrangement. SIL services help participants develop life skills, manage daily tasks, and live as independently as possible within a supportive environment Respite services, on the other hand, offer temporary care for individuals with disabilities, allowing their regular caregivers to take a break. This can include short-term stays in a care facility or in-home support, providing both the individual and their caregivers with rest and renewal..
Support Coordination
Our Support Coordinator helps NDIS participants navigate their NDIS plans and connect with the right services. They assist in coordinating supports, managing budgets, and ensuring participants make the most of their NDIS funding. By providing guidance and advocacy, Support Coordinators empower individuals to achieve their goals and live more independently.
Community Nursing Care
Our Community Nursing Care is for persons who might have complex individual support needs that would need someone who has medical training as well as experience.
Accommodation Assistance
This is a flexible section where you can share anything you want. It could be details or some information about your service 3.
Assistance with NDIS Plan
Our experience team involves helping participants understand and implement their NDIS funding. This support includes selecting appropriate services, managing budgets, and coordinating various supports to ensure that the participant’s goals and needs are effectively met. By guiding participants through the complexities of their NDIS plans, this assistance empowers them to make informed decisions and maximize the benefits of their funding.
Physiotherapy Services
Our Physiotherapy services focus on improving movement, function, and overall physical health. Physiotherapists assess and treat a wide range of conditions, including injuries, chronic pain, and mobility issues, through exercises, manual therapy, and education. These services are essential for helping individuals recover from injury, manage physical disabilities, and enhance their ability to perform daily activities, ultimately improving their quality of life..
Functional Capacity Assessment
Functional Capacity Assessment is a comprehensive evaluation that measures an individual’s physical, psychological, and cognitive abilities to perform daily activities. This assessment is often used in the context of the NDIS to determine the level of support a participant requires to achieve their goals. It provides valuable insights into a person’s strengths, limitations, and needs, helping to tailor supports and services that enhance their independence and quality of life.
Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
